Return Policy

All Sales Are Final

PEL Manufacturing does not accept returns, exchanges, or order cancellations. Please carefully review all product specifications, quantities, colors, sizes, shipping information, and other order details before completing your purchase.

Once an order has been submitted, it is considered final and cannot be modified or canceled. Products cannot be returned or exchanged due to ordering errors, changes in preference, incorrect measurements, or unused quantities.

Damaged or Incorrect Orders

Please inspect your order promptly after delivery. If your shipment arrives damaged or you receive an item that differs from your confirmed order, contact us as soon as possible with your order number, a description of the issue, and clear photographs of the product and packaging.

We will review the matter and determine the appropriate resolution. Reporting a damaged or incorrect shipment does not guarantee a refund, return, or replacement.

Questions Before Ordering

Customers are encouraged to contact PEL Manufacturing before placing an order with any questions regarding product compatibility, dimensions, colors, quantities, or specifications.

By completing a purchase through our website, you acknowledge and agree that all sales are final and that returns, exchanges, and cancellations are not accepted.

Questions about an order?
Please contact PEL Manufacturing through the contact information provided on our website.